Clarification on Account Creation Email Wrongly Sent on 28 Aug 2021

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Dear customer,

We have mistakenly sent you a wrong email about the account creation on 28 August 2021. We're sorry about the confusion that might have caused you.

Rest assured that your data is safe with us and there is no new account being created. It was an error in the notification system within ZALORA and it has been fixed before we sent this email.

We greatly value your trust and we are doing our best to take the necessary steps to ensure this would not happen again.

We kindly seek your understanding on the matter, and if you have any other questions or concerns please get in touch with our Customer Service Team here.

ZALORA
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This email was prepared for mapua.ot@gmail.com

To ensure our emails don't end up in your spam, add hello@info.zalora.com.ph to your address book.

We strive to ensure that all information is reflected accurately in our communication.
In the event of any discrepancies due to system delays, please login to your account or
refer to our website for the most updated information.

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